Born on St John, USVI
Leap was born on the St John, USVI – to deliver both world-class technology and expertise to the vacation rental business.
While living on St John and interacting with many property managers, we found the vast majority had superior hospitality skills; however, we never found one that utilized processes or technology effectively to maximize revenue much less realize operational efficiencies for themselves (and ultimately benefit all stakeholders including homeowners and guests). We believed we could fix this.
With a few close friends (namely Dave, Brad, Travis and their families who, separately, own multiple villas and even a boutique hotel) willing to take a leap of faith in our vision, we invested in technology, created purpose built applications and enhanced operating processes to improve their businesses and make vacation rentals easier and better for everyone.
While we have had many early successes (and will always believe “the proof is in the payout”), we encourage you to speak with our founding and current clients to get the most complete understanding of the value that Leap can bring to your vacation rental business.
People, process and technology continue to be the pillars of our growth in the vacation rental business.
While technology is paramount to the success of our business, our people are at the forefront leading the charge. With our professional, local caretaking teams, central support staff, and 24/7 customer service, we’ll be there every step of the way.
We believe the short-term vacation rental market will continue to embrace our approach – using technology and data to enable property managers, owners and hosts to provide guests with an exceptional and consistent experience, while also maximizing revenue.
We have big plans for the future – growing one satisfied client at a time. We hope you join us on the journey.