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Superior Communication – The Details

  • Automated Guest Emails –  Keep your guests informed at all stages of their travel – with custom emails sent upon making a new reservation and specific pre-arrival, arrival, pre-departure and post departure dates. Each email is intended to seamlessly guide guests through your process (from arrival and departure instructions to review requests. 
  • Automated Payment Schedule Links –  Send automated payment request based on your payment schedule.  Each request will include a link to securely and privately view reservation details and make payment that posts directly to the guests folio and into your bank account
  • Online Access to Reservation Details –  Enable guests to view all reservation details online through secure website access or through the App
  • Online Check-in –  Your guests can receive a secure, clickable link to automate and ease the check-in process.  Enable them to upload copy of identification, sign legally binding documents (e.g. reservation agreements) and more 
  • Online Support –  Enable your guests to easily contact you directly through the app – without searching for emails or phone numbers