Superior Communication – The Details
- Automated Guest Emails – Keep your guests informed at all stages of their travel – with custom emails sent upon making a new reservation and specific pre-arrival, arrival, pre-departure and post departure dates. Each email is intended to seamlessly guide guests through your process (from arrival and departure instructions to review requests.
- Automated Payment Schedule Links – Send automated payment request based on your payment schedule. Each request will include a link to securely and privately view reservation details and make payment that posts directly to the guests folio and into your bank account
- Online Access to Reservation Details – Enable guests to view all reservation details online through secure website access or through the App
- Online Check-in – Your guests can receive a secure, clickable link to automate and ease the check-in process. Enable them to upload copy of identification, sign legally binding documents (e.g. reservation agreements) and more
- Online Support – Enable your guests to easily contact you directly through the app – without searching for emails or phone numbers