There is absolutely NO SMOKING in the house. If you smoke outside, make sure to clean up and throw out any cigarettes to avoid extra cleaning charges.
Please leave the house in the same state that you received it. Wash any dishes and clean/wipe down after yourself. If the property is excessively dirty we will have to deduct the cost of a deep-clean from your deposit.
Please be mindful not to bring sand into the house, if you do, please clean it up.
Please do not take any towels, snorkel gear, utensils, or anything else from the property when you check out. You are welcome to use it during your stay. Anything missing will be deducted from your deposit.
Please only use beach towels for the beach. The bath towels should only be used inside the house.
Any used beach towels should not be placed back in the bin but instead put on top of the bed for washing.
Please do not move furniture around. Everything needs to be in the same spot that you found it when you check out.
IMPORTANT: Please do not turn the A/C below 72 deg F/ 22 deg C. On very humid days, ice tends to form on the coils if set colder than 72F / 22C and the A/C unit will freeze up . If this happens, the unit will cease to blow cold air, your villa will warm up quickly and it can cause permanent damage to the unit. There is nothing that can be done to “fix” them once they freeze, short of letting them thaw out, during which time you will have no A/C.
IMPORTANT: Please turn off lights and air conditioning when not in the house. Electricity is 10x more expensive than in the states and leaving the ACs running all day while out of the house will result in a very expensive electricity bill.
Make sure to not throw anything other than toilet paper in the toilet and even toilet paper is best to throw in the trash to avoid a clogged toilet.
Please do not pour any bleach or other chemicals in the toilet or sinks.
Please be mindful when using water as it is in short supply on the Island. Our water comes from rain and is collected in a cistern, during dry season water is very hard to come by.
Please do not leave plates/utensils in the patio common area. Each Villa has a specified number of place settings and cooking utensils that are inventoried upon your checkout.
Your key code for the lock will be provided to you on the day of your arrival.
Your local contact will be Erin Piper (340-344-4234). He will meet you at the Villa to check you in, walk you through the Villa and assist you onsite should you have any issues during your stay. However, please contact our customer service team through the Villas at Cruz Bay App or at 844-CRUZ BAY first as we will be able to be much more responsive to your guest requests.
Please note that entry doors have outdoor security cameras to ensure safety and security of our guests and property. There are no cameras inside the property. Please keep both of the main doors closed and locked when you are not at the property.
Checkout is 10am.
Please leave the house in the same state that you received it. Wash any dishes and clean/wipe down after yourself. If there is any sand in the house, please take the time to remove it.
Please do not leave anything (such as snorkel gear, beach chairs, plates/utensils, etc) in the patio common area. Each Villa has a specified number of items that are inventoried upon your checkout.
Please ensure all furniture it in the same spot that you found it when you checked in.
Please do not take any towels, snorkel gear, utensils, or anything else from the property when you check out. You are welcome to use it during your stay. Anything missing will be charged to your card on file.
Please turn off lights and air conditioning when upon your departure – and thank you for visiting us on St John!
To Connect, Simply Choose:
Network: Villas at Cruz Bay
Password: bestvillas.
VACB provides TV access through Roku. To use, simply:
Please turn off air conditioning when not in the house.
The Air Conditioning will be set to 72 for your arrival.
Please do not turn the A/C below 72 deg F/ 22 deg C. On very humid days, ice tends to form on the coils if set colder than 72F / 22C and the A/C unit will freeze up . If this happens, the unit will cease to blow cold air, your villa will warm up quickly and it can cause permanent damage to the unit. There is nothing that can be done to “fix” them once they freeze, short of letting them thaw out, during which time you will have no A/C.
We ask you to please turn off any A/Cs you are not using and to turn all A/Cs off when you are away from the house as the house will cool fairly quickly when you come back.
Make sure to not throw anything other than toilet paper in the toilet and even toilet paper is best to through in the trash to avoid a clogged toilet.
Please be mindful when using water as it is in short supply on the Island. Our water comes from rain and is collected in a cistern, during dry season water is very hard to come by.
Please note that all beach gear is inventoried to each unit (e.g. they are not shared) and villa guests are responsible for returning them to their respective villa.
Please do not take any towels, beach chairs, snorkel gear, water bottles or anything else from the property when you check out. You are welcome to use it during your stay. Anything missing will be charged to your credit card following your stay.
St. John is a tropical paradise and bugs are plentiful. There are no freezing winters to kill them off. Although we spray for pests, it is inevitable that bugs do get in. To keep this to a minimum we request and HIGHLY recommend that dirty dishes are not left out and are cleaned immediately after every meal and that all food is ALWAYS put away when it is not being eaten so that you do not attract bugs or other pests to the property. It will be a much more pleasant experience for you to not have to share your meal with pests.
VACB does not have a washer or dryer on site for guest use.
There is a laundromat within easy walking distance. Information can be found by clicking “Services” on our home page (when signed-in)
Please place full trash bags directly outside your Villa – as they will be picked up daily.
PLEASE MAKE SURE TO SECURELY TIE EACH BAG PRIOR TO PLACING OUTSIDE!
While renovations are taking place to improve parking and common areas, guests are asked to park on the street above the Villas.
Renting a car:
St John is a small island with tons to see so my recommendation would be to rent a 4×4 and explore the whole island while you’re there. Most of the best beaches are located on the North Shore however the Coral Bay area has a world famous boat up/floating taco bar called Lime Out! Their taco’s are some of the best I have ever had anywhere.
There are plenty of car rental agencies on the island that rent jeeps but they often sell out so make sure to reserve in advance.
As mentioned renting on St Thomas is also a great option to consider. Make sure the rental agency you rent from and the type of car your rent is allowed to go on the barge to St. John in advance of reserving on St. Thomas.
There are tons of rental car places on the Island as well. To view a list of rental companies, please Click Here
Taxis:
There is regular taxi services located in the town of Cruz Bay. Many of the taxis hang out by the passenger ferry dock waiting for passengers. Pricing is per person so if you are traveling alone or with another person it isn’t too expensive but with large groups the prices add up.
Standard Taxi Pricing costs: http://www.vinow.com/stjohn/getting_around_stj/taxis-rates/