Skip to content

Testimonials

Don't take our word for it.  See what our clients have to say. While we have had many early successes, we encourage you to speak with our current clients to get the most complete understanding of the value that Leap can bring to your vacation rental business.

Hawksnest Villa needed a partner that was responsive, experienced and shared the vision for the potential success of their Caribbean villa.

When Brad and his family “took the plunge” and purchased a villa on St John, they interviewed many property management companies, individual property managers and caretakers – only to come to the conclusion that Leap was the best fit for their objectives.  They wanted to complete certain renovations while generating rental income and also ensuring guest satisfaction remained at the highest levels.

“Leap has been great to work with from the day we took ownership of the Villa.  From creating our website and app to handling all channel management and marketing, they have been integral to our success and are a trusted partner in everything we do.  We couldn’t recommend them enough.”

This successful, veteran business owner (with interests in commercial real estate, restaurants and hotels) chose Leap as the marketing partner for his USVI boutique hotel and it paid off – BIG.

While running the St John Inn for more than fifteen years, the Owner (Dave) has seen a few things or two (or three or four) in terms of technology, marketing and sales efforts – from both in-house employees and outsourced partnerships.  He knew he needed to find someone (or a team) that he could trust and that would deliver results.   For two years running, Leap has done that.

“Leap was very responsive and got so much done right away. The team that works with our Inn has incredible technical skill and hospitality as seen by their reviews on all of the major travel sites. I entrusted my property’s marketing and guest services to Leap and they delivered. What separates Leap is their depth of experience”

Honeymoon Villa was completely new to the rental market and the owners needed a partner that could ramp up and rent fast.

When Travis and his family wanted to turn their villa into a full-time rental, they ran into a similar problem many vacation homeowners faced – they had worked with a local property manager for many years that they trusted but didn’t believe he had all the tools to maximize villa rental income.  They turned to Leap to handle all marketing and reservation services and coordinate with the local property manager to oversee maintenance and check-ins.

“We are very appreciative that Leap was able to provide the technology and marketing services while working in close coordination with our long-term property manager.  The outcome has been amazing for both our guests and our bottom line.”

With a portfolio of more than 10 homes located throughout North America, South America and the Caribbean, John L needed a partner that could provide the highest level of service at scale.

When John asked his marketing team about ways they could improve the guest experience, one topic that came up consistently was how to disseminate general information and local recommendations to guests throughout their stay.  After integrating the Leap Custom Guest App with their daily operations, the problem was solved.  Information anywhere, anytime.

“Leap has a great suite of products that we use, but the app really helps with customer satisfaction.  From pre-stay information and local recommendations to follow-on marketing, it is such an important tool for our business.”